[hncreature]

I know this is still available on the Mondo site...thanks antimax...but my wife accidentally ordered the VHS instead of the Lp at first and I don’t have a VHS player so I'd like to move it along for what it cost…$25...shipped free in the States

[Bub]

I know it's a long shot but you should try contacting Mondo about canceling the vhs order. You never know.

[hncreature]

Hearing the stories of their non-communication I didn't even think about it - I'll give it a whirl - THANKS MUCH BUB!

Update: Done...we'll see what happens next...thanks again!

[Bub]

No prob! They've been helpful to me in the past when I had some issues about shipping charges & an item shortage. I guess their non-communication problem comes from people wanting product info. Not from me personally but at least from what I see on their FB.
Well I hope it works out for you!

[Whip Wilson]

I'll second Bub here. They've always responded to my emails about refunds, shipping, etc. I bought two copies of Halloween when it went up initially and then when I learned of the leftover splatter variants getting released online, I asked them to refund my initial purchase as I wanted the other more. They were fine with it. I'd say for all the lame shipping issues (high cost, long wait, etc.), communication has been surprisingly good. Not perfect, mind you.

[dannybos]

Nothing but good communication stories here too, my Halloween went to another house, was happily signed for by its inhabitants and never seen again. They sent me another copy that day, bloody ripper! And fast replies on all of my lame and annoying questions.

[freshoj]

Fourthsies! I have nothing but great Mondo customer service stories.

[hncreature]

FIFTHSIES!!!

No problem what so every - Got email and VHS has been removed from order and credited to the account! Thanks folks!!!

[Bub]

Awesome man! Glad they sorted you out.

[hncreature]

Thank you to all that replied...much appreciated!